Thank you for choosing Bitflex (concern of Catch Bangladesh Limited) for your digital business solutions. This Delivery Policy outlines the terms of access and availability of our SaaS products.

Service Activation & Delivery

• Once you subscribe to any Bitflex SaaS product, you will receive instant access via your registered account.
• No physical product will be shipped. All services are delivered digitally.
• If a purchase requires manual activation, it will be processed within 48 hours of payment confirmation.

Account & Access Information

• Users must provide accurate email addresses and ensure account security to access services.
• Subscription-based services will remain active as long as payments are up to date.

Service Disruptions

While we strive for 99.9% uptime, Bitflex is not responsible for temporary service disruptions due to:

• Scheduled maintenance
• Unexpected technical issues
• Third-party infrastructure failures

Cancellation & Refund Due to Non-Delivery

• If you do not receive access within the specified timeframe, contact [email protected].
• Refunds for service disruptions will be considered on a case-by-case basis as per our Refund Policy.